01 · The challenge
Delta had never launched a Delta One Lounge, and the new lounges had to compete with ultra-premium lifestyle brands, not other airlines.
02 · The idea
Treat each launch like a luxury brand debut: a full-lifecycle campaign building to an opening night that let guests live the Delta One experience.
03 · My role
- Led full-lifecycle launch marketing for Delta One Lounges, bringing a white-glove hospitality mindset shaped by prior Ferrari brand experience to a premium airline environment.
- Owned integrated launch planning across email, social, partnerships, and video, including nine media and brand partnerships, from Vogue and Architectural Digest to Missoni and Union Square Events, and end-to-end video production with Winnie Harlow.
- Served as the central lead across Creative, internal stakeholders, Legal, agency partners, and executive leadership, developing executive presentations and aligning teams around launch strategy, messaging, and brand standards.
- Produced the JFK, LAX, BOS, and SEA Delta One Lounge openings end to end, leading agency teams across planning, creative, content, production, and onsite execution to deliver elevated, cohesive launches across four markets.
What I owned
- Integrated launch strategy
- Creative + content production
- Executive stakeholder management
- Agency leadership
- Four-market onsite execution
Launch partners
| Partner / channel | Role in the launch |
|---|---|
| Vogue + Winnie Harlow | Celebrity + fashion + branded video |
| Architectural Digest | Design/luxury storytelling |
| Condé Nast Traveler | Travel authority + exclusive first look |
| Forbes | Luxury/business + food/drink storytelling |
| Travel + Leisure | Travel/lifestyle + LAX/BOS first looks |
| CNBC | Business + mainstream reach |
| Missoni | Luxury fashion + physical lounge design |
| Union Square Events / Danny Meyer | NYC culinary credibility |
| Grown Alchemist | Wellness/luxury credibility |
04 · The experience
05 · The production
- Launch strategy and roadmap
- Email and social planning
- Nine media and brand partnerships
- Video production with Winnie Harlow
- Executive presentations
- Agency leadership across four markets
- Opening nights at JFK, LAX, BOS and SEA
06 · The impact
Four Delta One Lounges launched, with 3B press impressions from the JFK opening.
In partnership with Team Epiphany, Delta Corporate Communications and the Delta Sky Club team
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